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Operations Consulting

Progressive organisations are constantly seeking ways to innovate and increase their operational effectiveness and efficiency in order to gain a distinct and sustainable competitive advantage.

Managements are keen for operational improvements, to yield results in terms of shorter cycle times, improved flow of goods, lower inventories, better turnarounds, higher productivity levels, optimum utilisation, increased distribution efficiency, enhanced customer satisfaction, greater return on assets/investments etc. The key factors that have created the need for such operational improvements include increased competition, the complex and dynamic operating environment and the rapid technological advancements.

We, at Suresh Surana & Associates, address such operational issues on the management’s agenda through our Operations Consulting solutions that complement the overall business strategy of the organisation.

Our approach is not only to limit our role in helping clients develop operations strategy, but also to see it through every phase of implementation.

We strongly believe that there is always a room for innovation and improvement in every activity of an organisation and they have the hidden potential to gain unprecedented performance improvement from each link in its value chain. It is our strong endeavor to help our clients achieve this by:

  • Assisting organisations achieve higher levels of productivity from their core assets, their business processes and their strategic relationships.
  • Helping clients gain a distinct and durable competitive advantage.

What We Do

Our Operations Consulting offering represents a bouquet of service offerings that impacts every link in the value chain of any organisation. Broadly the services offered are as under:

Suresh Surana & Associates offers both consultancy as well as training services in the area of Operational Excellence as mentioned below:


Consultancy Services

Certification to Various International Standards viz.
  • ISO 9001: 2008 – Quality Management System
  • ISO 14001: 2005 – Environment Management System
  • OHSAS 18001: 2007 – Occupational Health and Safety Assessment System
  • SA 8000: 2007 – Social Accountability
  • ISO 27001:2005 – Information Security Management System
Compliance / Certification to certain Industry specific standards viz.
  • Best Practice Principles (BPP) / Business Excellence Model (BEM) for Gems and Diamond Industry
  • Healthcare Industry Specific Standard – National Accreditation Body for Hospitals (NABH)
  • TS 16949:2002 standard for Automotive Industry
  • ISO 22000:2005 standard for Food Safety Management System
Process / Performance Improvement
  • Six Sigma consultancy
  • Diagnostic studies leading to business improvement
  • Documentation of systems, policies and procedures
Training Services:
  • Six Sigma – Awareness, Green Belt and Black Belt
  • ISO 9001 / 14001, OSHAS 18001 internal auditor training
  • ISO 22000 Internal Auditor and Lead Auditor training
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The site was last updated on: 24 January 2011