Progressive organisations are constantly seeking ways to innovate and increase their operational effectiveness and efficiency in order to gain a distinct and sustainable competitive advantage.
Managements are keen for operational improvements, to yield results in terms of shorter cycle times, improved flow of goods, lower inventories, better turnarounds, higher productivity levels, optimum utilisation, increased distribution efficiency, enhanced customer satisfaction, greater return on assets/investments etc. The key factors that have created the need for such operational improvements include increased competition, the complex and dynamic operating environment and the rapid technological advancements.
We, at Suresh Surana & Associates, address such operational issues on the management’s agenda through our Operations Consulting solutions that complement the overall business strategy of the organisation.
Our approach is not only to limit our role in helping clients develop operations strategy, but also to see it through every phase of implementation.
We strongly believe that there is always a room for innovation and improvement in every activity of an organisation and they have the hidden potential to gain unprecedented performance improvement from each link in its value chain. It is our strong endeavor to help our clients achieve this by:
Our Operations Consulting offering represents a bouquet of service offerings that impacts every link in the value chain of any organisation. Broadly the services offered are as under:
Suresh Surana & Associates offers both consultancy as well as training services in the area of Operational Excellence as mentioned below:
Consultancy Services
Certification to Various International Standards viz.
Compliance / Certification to certain Industry specific standards viz.
Process / Performance Improvement
Training Services:

Our team of professionals can assist organisations in setting up Quality Management Systems in line with international standards and effectively coordinating with relevant agencies for the purpose of obtaining certification to such standards. The certifications include the following:
Quality Management System certifications to the ISO 9000
Our team of professionals can assist organisations in setting up Quality Management Systems in line with international standards and effectively coordinating with relevant agencies for the purpose of obtaining certification to such standards. The certifications include the following:
Quality Management System certifications to the ISO 9000 / TS16949 standards
Environmental Management system certification to the ISO 14000 standard
Occupational Health and Safety Management system certification to the OHSAS 18001 standard
Information Security Management System to the ISO 27001 standard
Industry specific Management System certifications to standards such as:
Best Practice Principles (BPP) and Business Excellence Model (BEM) for the Gems and Jewellery industry
National Accreditation Body for Hospitals (NABH) standard for the accreditation of Hospitals etc.
What We Do
Assistance in documentation of the Management Systems as per the relevant standards
Training of personnel to fulfill the requirements
Carrying out internal audits of the Management Systems
Coordinating with the certifying agency till successful completion of the certification process
Assisting the organisation in creating and sustaining an atmosphere of continual improvement in all its operations

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